As I stepped into 2024, my mind was brimming with a mix of optimism and, admittedly, some concerns. Over the past two years, our organization has been consistently laden with projects, a testament to our capabilities. However, 2023 brought a shift, with more project overruns and some incomplete endeavors – a departure from our usual track record. Sometimes, we found ourselves working closely with customers, navigating the pressures within their organizations.