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BLU Blogs

Solution vs Technology – Finding that Balance

As a Telecoms Integrator and someone who has been in the Technology space for over twenty (20) years, I have delivered solutions for many organisations, locally and regionally. Have you ever asked yourself the question “What Should we really be focusing on delivering – the technology or the solution?”

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BLU Blogs

The Implementation Focused Approach – Making The Transition

At this stage, after reading the Blog articles for the last two (2) weeks we can safely say that the Integration Focused Approach is the one that is aimed at really satisfying the customer. It’s safe to assume that in writing these Blog articles, there would be people or organisations that are not fully aligned with the Integration approach and they may have concerns as to how to transition themselves or their organisation to this model.

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BLU Blogs

Why is my Wireless Network Not ‘Working’?

Who does not have Wi-Fi? It is all that we live off of now because it is how we stay connected to each other across the world. But sometimes it just does not ‘work’ and of course we blame it on the network!

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BLU Blogs

More Engagement Means More Loyal Customers

Research has shown that customer engagement drives increased customer loyalty and by extension increased revenue. So how can you use a customer engagement platform to produce more loyal customers?

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